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New Member
Posts: 1
Registered: ‎02-02-2019

10% off birthday reward

Hi I received a 10% off birthday coupon valid from Jan 24-Feb 28, 2019 and am trying to purchase a Beats by Dre wireless headphones with the sku # 5577864 but there are no options for me to apply the 10% after payment page as stated. I’ve checked the exclusions and it is a “was” priced product and Beats by Dre is not mentioned in the exclusions so I believe it is an eligible item. Please DM/PM me so this can get clarified on how it works. Thank you!
Best Buy Employee
Posts: 112
Registered: ‎12-26-2018

Re: 10% off birthday reward

On the terms of the coupon, does it state the markdown is taken off regular/before sale price or with the headphones being on sale? Most coupons don't apply when an item is on sale!

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Posts: 11,132
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Registered: ‎01-03-2013

Re: 10% off birthday reward

Hello cratt002, 

Welcome and happy birthday! Receiving one of our elusive birthday coupons is always exciting. I'm glad to hear you're looking to redeem it relatively early on. 

The terms advise the the coupon is applied to regular or "was" prices. In other words, the coupon is not valid on sale items. As the Beats by Dr. Dre headphones you have your eyes on are on sale, they would not be a valid item with this coupon. Should you have a valid item in your cart, the coupon should appear on the payments page to apply. 

 

I hope this helps clarify the terms of this coupon. 


Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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