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Posts: 1
Registered: ‎03-16-2022

10% off Citi Visa Purchase

I made a purchase with my new Best Buy Visa for the first time and was under the impression that my 10% off would be applied automatically as I was told in store.


I've tried several times with your customer support reps to get this applied to my first order with no success. I would like to retroactively apply this 10% off promo credit back to the purchase but no one seems to understand that request.  

Posts: 163
Topics: 1
Kudos: 25
Solutions: 14
Registered: ‎08-05-2019

Re: 10% off Citi Visa Purchase

Hey there, ohsnapdevin,


Thank you for connecting with us here on our forums. The Best Buy Credit Card has a number of different benefits, so I understand looking for some help and clarity here.


When using the standard credit option on your first purchase with the Best Buy Credit Card, you should receive 10% back in My Best Buy rewards, not 10% off of the purchase. More information on this can be found here.


I hope this helps clear things up.

Jack|Social Media Specialist | Best Buy® Corporate
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