Points, Policies & Certificates

[RossPatrol]

Hello,

I received a 10% off coupon for my birthday- but when I try to use it, it says "It looks like you're not eligible for this offer".

Can you help? Thanks in advance.

[KyleR-BBY Social Media Specialist]

Hi, RossPatrol,
 

Happy birthday! Thanks for joining the Best Buy Community forums to reach out about this.

I'm guessing that the item you are looking to purchase falls within the exclusions of the coupon, but I'd like to double check. Please send me a private message through the link in my signature. I'll need your name, email address, phone number, and the product you're looking to purchase. That should give me enough information to review this. 

Sincerely,