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Posts: 2
Registered: ‎11-26-2018

10% Birthday Coupon Disappeared?



My birthday was November 5 and I remember seeing that I had a 10% off coupon for by birth-month, valid until the end of November. However, I can't seem to find that coupon anymore and browsing through items of doesn't seem to show me the option to apply the coupon (I remember it used to show an option for me to apply the coupon when I view a product). Can you help me, please?

New Member
Posts: 2
Registered: ‎11-26-2018

Re: 10% Birthday Coupon Disappeared?

To be a little more specific, I'm trying to purchase a Surface Go SKU 6314372. My BestBuy email address is the same as my contact email address on this forum. I'm an Elite Plus member and have been for several years.

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Registered: ‎01-03-2013

Re: 10% Birthday Coupon Disappeared?

Hi there reyam1105, 


Welcome, and happy belated birthday! With the end of the month nearing, I imagine you're eager to redeem this birthday coupon before it expires. 

As you mentioned you're not seeing your birthday coupon on your end, but recall one being offered, it sounds like you may still need to activate it. The link below should walk you through that process. 


How to Utilize My Best Buy Offers


Once activated, you should see it available during checkout under My Best Buy offers, if you have a qualifying item in the cart. If you have any trouble, please let me know! 


Tasha|Social Media Specialist | Best Buy® Corporate
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