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Posts: 1
Registered: ‎02-09-2021

!0% off Birthday coupon did not apply.

Hi, I just made a purchase today on the item below. There was a checkbox to apply the birthday coupon and I checked it. But after I submitted the order, I do not see the coupon was applied. There is no price deduction and now I could not see the coupon anywhere in my account. How can I get the coupon to apply to this order?

Posts: 1,810
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Registered: ‎11-23-2018

Re: !0% off Birthday coupon did not apply.

Hi, driv3n420, and welcome to our online community!


Thanks for posting on our forum for support. I've located your private message as well, and I’ll be sending you a response in just a bit. You'll be able to read my message from your inbox by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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