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Posts: 2
Registered: ‎12-18-2018

unauthorized transaction

I've noticed that the best buy store in Richfield Minnesota used my credit card again. I don't know how they did it, but I know that I haven't ordered anything in the bast four weeks. I did had a strong password on my best buy account. They charged $10.88 towards my account and I would appreciate it if you could stop with these unauthorized charges. If not, I would stop doing business altogether. The Description shows up as BESTBUYCOM 0994, RICHFIELD. MN

Posts: 616
Topics: 40
Kudos: 85
Solutions: 25
Registered: ‎07-23-2018

Re: unauthorized transaction

Hello, GregCook,


Noticing an unexpected charge on your credit card can certainly be unsettling, so I am glad you connected with us regarding this concern. If you have not made a recent purchase, or have any reoccurring payments set up, we would be happy to look further into the charge for you.


We will need to gather a few pieces of information, in order to access your purchase details. When you have the time, please send us a private message. You can get started by selecting the darker blue button next to my name below. Be sure to include your full name, email address, and telephone number.


We look forward to hearing from you!  

Sarah|Social Media Specialist | Best Buy® Corporate
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