Other Customer Service Support

[jefflavender]

I had an unauthorized charge from BESTBUY.COM 0000 CHK CARD PUR 888-BESTBUY MN 007090 billed on 04/03/19 for a total of $87.79. I never made this transaction. Please assist

[Faith-BBY Senior Social Media Specialist]

Hi there, Jefflavender,

Having a charge appear on your card that you weren't expecting can be pretty scary, at least for me! Please send us over a private message with your phone number, full name, and email so that we can take a look into where this charge originated. 

To send a private message, simply select that darker box to the far right of my signature below. 

[jefflavender]

When I attempt to send the private message there is a reject error saying that I cant send the message because I have reached my max number of messages

[KyleR-BBY Senior Social Media Specialist]

Hi, jefflavender,

Please check out this thread for instruction on what to do if you get that error message. Please let me know if that doesn’t help.

Sincerely,

[jefflavender]

I did exactly as instructed and cleared my cache and still got the same message 

[jefflavender]

The name is Jeffrey {Removed per foprum guidelines}

[jdogg836]

I notified the moderators to remove your personal information from public view. hopefully they have someone currently monitoring who can remove it.  You definitely want to keep that private, especially in a situation where it sounds like your credit card might have been compromised already.

[KyleR-BBY Senior Social Media Specialist]

Hi, jefflavender,

I'm sorry you weren't able to get that message sent. I’m reviewing those details now, and I’ll send you a private message once I have an update.

Sincerely,