09-25-2019 12:52 PM
My name is Christian and i want to unsubscribe on below matter,
I've tried to contact multiple times, then i got send the link below, as i need to sign/ register.
But with my phone number it won't sign me up.
Microsoft Office 365 Personal Yearly Subscription
09-28-2019 10:40 AM
Cancellation for this product should be through Microsoft. You can sign up for an account by going to https://account.microsoft.com/account/Account with the email you registered with when you subscribed. Your subscription info should be in there and an option to cancel it.
If this was through Best Buy your subscription information should be listed in your account.
10-02-2019 03:46 PM
Hey there, Christian,
Welcome to our forums! It sounds like you’re having trouble unsubscribing from your Microsoft Office subscription, but you’ve certainly come to the right place for help.
As hockeycanuckjc has mentioned, you may be able to cancel your subscription through Microsoft. Alternatively, if you’ve purchased this subscription from Best Buy, our Geek Squad Billing and Renewals team may be able to locate your subscription, and cancel it on your behalf. To get in touch with this team, you’ll want to give them a call at (800) 433-5778, and I’m optimistic they’ll be able to look into this subscription further, and offer any additional assistance they can.
All the best,
01-10-2020 12:08 PM