Other Customer Service Support

[afshinrah]

Hi, I try to reset the password of my account in the best buy career website, they send me to reset password link when I click on link ask me security answer question.

buy when enter answer of questions show an incorrect message, how could I rest my questions or rest my password.

Regards,

[Michael-BBY Social Media Specialist]

Greetings, afshinrah.

Welcome to our Community here on the Best Buy Forums. Although, I do wish it were under better circumstances. While we are unable to change the security questions or passwords, I may be able to assist in a different way.

Since posting with us on Friday, have you been able to access your account? If not, please send me a direct message containing the following information:
 

• Your full name
• Phone number
• Email address
• Are you a current employee
• Do you currently have an application in
• When did you first create your account

Any additional information on top of these questions that you would like to add would also be welcomed.

Thank you for reaching out and I look forward to hearing back from you.

All the best,