10-04-2019 10:47 AM
Hi, I try to reset the password of my account in the best buy career website, they send me to reset password link when I click on link ask me security answer question.
buy when enter answer of questions show an incorrect message, how could I rest my questions or rest my password.
Regards,
10-06-2019 05:10 PM
Greetings, afshinrah.
Welcome to our Community here on the Best Buy Forums. Although, I do wish it were under better circumstances. While we are unable to change the security questions or passwords, I may be able to assist in a different way.
Since posting with us on Friday, have you been able to access your account? If not, please send me a direct message containing the following information:
Any additional information on top of these questions that you would like to add would also be welcomed.
Thank you for reaching out and I look forward to hearing back from you.
All the best,
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