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Posts: 1
Registered: ‎05-18-2019

refund not received

my item was returned on may 12 but i still have not received my refund
Posts: 9,082
Topics: 424
Kudos: 615
Solutions: 398
Registered: ‎09-29-2008

Re: refund not received

marvin91406,

 

Welcome to our community. I'm unhappy to hear that your refund has not yet processed. I regret any inconvenience to you as a result.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your BestBuy.com order number, or
  • The Customer Service PIN from your store purchase receipt

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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