Other Customer Service Support

[shahar818]

if i paid in cash and the amount was over $800 can i get my refund to my debit card instead of getting a check sent by mail?

[bobberuchi]

I do not believe so. There may be an option to receive instead a Best Buy gift card

[Alyssa-BBY Social Media Specialist]

Hi there, shahar818,

Welcome to our community, and thank you for taking the time to reach out about this. That's a great question, and I hope to be able to shed some light on our refund methods. With a few exceptions, we will reimburse you for returned items in the same way you paid for them. With that said, if you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days. Additional details regarding this can be found within our Return & Exchange Promise.

If you have any other questions I can assist with at this moment in time, please don't hesitate to let me know!

Best Regards,