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Posts: 1
Registered: ‎10-10-2018

order cancelled due to unverifiable information

hi good day

i ordered lenovo laptop but it got cancelled a while after placing the order.

I live in Trinidad but i shipped it to my Aunt in Florida who is travelling back to Trinidad next week. I have no idea why the order was cancelled but i would really like to place the order to get to my Aunt by next week, can anyone help me asap please

Posts: 8,336
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Registered: ‎11-10-2008

Re: order cancelled due to unverifiable information

Have you followed the rules here:

 

https://www.bestbuy.com/site/help-topics/international-orders/pcmcat204400050019.c?id=pcmcat20440005...

 

Its very important you comply with these International Shipping Rules.

 

Or your order will be cancelled.

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