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Posts: 1
Registered: ‎02-16-2021

open case status

I have 2 open cases and not heard back.

Please help

Posts: 560
Topics: 29
Kudos: 106
Solutions: 37
Registered: ‎02-08-2019

Re: open case status

Hey, territeeuws,


Thanks for reaching out to us on the Best Buy Forums! I'm sorry to hear that you have not heard back about your inquiry or concern, and I'd be happy to take a closer look into this and see what I can do to help out.


So that I can get started, please send us a private message with your full name, email, and phone number and I can see what is going on here.




Meg|Social Media Specialist | Best Buy® Corporate
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