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Posts: 2
Registered: ‎05-05-2019

no confirmation email received

I recently ordered a pair of Airpods online on a guest account around an hour ago and still haven't received a confirmation email. Is there anyway I will be able to tell if my order has been confirmed and is shipping?

Posts: 3,012
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Registered: ‎04-18-2017

Re: no confirmation email received

Good afternoon, haileym10, 


Thanks for stopping by the Best Buy forums to share this information with us!  I'm excited to work with you to see what has progressed within an hour of placing the order, and I'd like nothing more than to share an update with you, if available. 


Do me a favor, send me your full name, phone number, and email address so that I can take a look to see if I can find anything under your account.  Be sure to keep this information your own by sending it in a private message by clicking the blue button in my signature line below. 



JJ|Social Media Specialist | Best Buy® Corporate
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