08-12-2019 03:59 PM
While there isn't a customer number to our corporate office, every store has their own management staff and any issues with Online/1-888-BestBuy or Geek Squad are handled by their respective teams. These avenues tend to be the direct path to resolution, but if you need someone specifically from the Corporate Office the moderator team that replies here does work out of corporate and can help manage those concerns. Hang tight, they work on a first come first serve basis and it will most likely be a few days before they reach your post.
08-13-2019 06:22 PM
Hi there, SimoneRennie,
Thanks for connecting with us on our forums. As jdogg836 mentioned, we do offer phone support at (888) BEST BUY or (888) 237-8289. Alternatively, we are glad to help right here on our forums.
If you would prefer to communicate with us via Private Message, please feel free to send us a Private Message by utilizing the blue button in my signature. This would be best for any sensitive topics, or topics that may include personal information (such as an order number) as our forums are a public place and we would never want anyone getting their hands on your information.