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Posts: 1
Registered: ‎07-10-2018

in need of customer service email address

Is there an actual customer service email address (in lieu of this forum) I could be provided in order to write something specific?   I have a concern/issue that I wish to discuss but feel it would be best handled on a one-on-one basis.

Thank you!

Posts: 4,168
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Registered: ‎12-23-2016

Re: in need of customer service email address

Hi javi92,


Thanks for joining us at the Best Buy Community forums. While we aren’t set up for email communication in situations like this, we can absolutely have a private conversation about your concerns.


We’d do this through private messaging. You can go ahead and send that message to me by using the button in my signature below this post. Please be sure to include your name, email address, and phone number in that message, along with your concerns, as that will help me look up any purchases, orders, or services in our systems.



Kyle R|Social Media Specialist | Best Buy® Corporate
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