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New Member
Posts: 6
Registered: ‎05-03-2019
Accepted Solution

credit card issues

hi was wanting to know why my credit card showing a certain availble amount of credit and good for another amount 

 

have always paid my balances on time and have not bought anything recently and according to my records should have the full amount avaible not the one showing 

Best Buy Employee
Posts: 1,154
Registered: ‎01-09-2015

Re: credit card issues

I assume you are referring to the Best Buy Credit Card, run by Citibank?   You'll definitely want to reach out to Citi to determine what's going on with your available credit, they can be reached at 1-888-574-1301.  

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 6
Registered: ‎05-03-2019

Re: credit card issues

thanks for that information still waiting for reply back 

Valued Contributor
Posts: 1,252
Registered: ‎02-07-2011

Re: credit card issues

Reply back to what? Best buy employees cant see your account, only Citibank can.
New Member
Posts: 6
Registered: ‎05-03-2019

Re: credit card issues

taken care called the bank they figured out the problem case closed 

New Member
Posts: 1
Registered: ‎01-22-2020

Re: credit card issues

Having the same problem you had. DId you call the number for CIti on this thread?

TIA