02-23-2023 06:46 PM
Solved! Go to Solution.
02-24-2023 09:26 AM
Welcome to the Best Buy Forums!
I would also be frustrated to receive a defective charger with my new laptop. While most manufacturers don't sell their charges separately from the laptop, we do have a few universal charger models that should work with your device! I would be happy to look into our options for you, can you send a Private Message with the information below? You should be able to send a Private Message by clicking the button to the right of my signature below!
|Josh|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support