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New Member
Posts: 1
Registered: ‎07-05-2019

charge to my debit card

[ Edited ]

Hello,

 

I received a charge of $69.99 to my checking account from your geek squad. I don't know why i received this charge.

 

GEEKSQUAD RENE*5784 RICHFIELD MNUS

 

Please let me know.

 

Thanks,

Anthony {Removed per forum guidelines}

Best Buy Employee
Posts: 2,184
Registered: ‎01-09-2015

Re: charge to my debit card

This is a Geek Squad Renewal of some sort, perhaps Microsoft Office 365 1 user? Did you buy a computer approximately a year ago and sign up for renewals on Office? You can reach out to Geek Squad at 1-800-433-5778 or wait for the moderators here to respond if you want them to look at precisely what it is.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 7,189
Topics: 116
Kudos: 388
Solutions: 394
Registered: ‎12-23-2016

Re: charge to my debit card

Hi, Anthony,


Thanks for reaching out here on the Best Buy Community forums. Unexpected charges are always scary.


I’ like to take a look into this for you to see if jdogg836 is correct about this being a Microsoft Office subscription. That sounds right to me, but I’d like to review.


Please send me a private message by using the link in my signature below this post. I’ll need your email address and phone number, along with the date on that charge to look into this.


Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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