Other Customer Service Support

[visky22]

Hello,

I received a charge of $69.99 to my checking account from your geek squad. I don't know why i received this charge.

GEEKSQUAD RENE*5784 RICHFIELD MNUS

Please let me know.

Thanks,

Anthony {Removed per forum guidelines}

[jdogg836]

This is a Geek Squad Renewal of some sort, perhaps Microsoft Office 365 1 user? Did you buy a computer approximately a year ago and sign up for renewals on Office? You can reach out to Geek Squad at 1-800-433-5778 or wait for the moderators here to respond if you want them to look at precisely what it is.

[KyleR-BBY Senior Social Media Specialist]

Hi, Anthony,

Thanks for reaching out here on the Best Buy Community forums. Unexpected charges are always scary.

I’ like to take a look into this for you to see if jdogg836 is correct about this being a Microsoft Office subscription. That sounds right to me, but I’d like to review.

Please send me a private message by using the link in my signature below this post. I’ll need your email address and phone number, along with the date on that charge to look into this.

Sincerely,