07-26-2019 09:42 AM
I just received a charge of $53.68 on my visa and I am not sure what for. It was placed on 22 July 2019. I was in the states for two weeks and bought a sim card ( $54.26 total) for my phone while there visiting (purchased on 26th of June) and used another account for payment. What is this new charge from?
The number is Geeksquad RENE00015784 and was for television Sales.
Please place the funds back into my visa account.
07-26-2019 09:07 PM
This is a renewal, based on the information on the charge you posted. Did you purchase a computer 6 months ago and take the free antivirus that auto-renews? You can log in on your Best Buy account and look at your subscriptions.
07-29-2019 06:00 PM
Thank you for your recent registration, and let me welcome you to our Best Buy Community Forums! We appreciate your patience.
We make protecting the privacy of our customer our number one priority, so we understand your concern that you are seeing an unfamiliar charge against your debit/credit card. We’ll be happy to investigate this for you.
Would you mind providing your full name, phone, and email address in a private message, please? To do this, simply click on the “Private Message” button that is located to the far right of my signature below.