03-17-2021 10:53 PM
today i bought a gift card and when i got home i tried scratching it off too start redeeming in the store, there are a few numbers that i cant read what it is so i cant buy anything no more
03-18-2021 09:43 AM
Hi there, honeybadger770,
First and foremost, I'd like to give you a warm welcome to our community! I love saving up my gift cards to use all at once, and I can understand how you may be feeling with those numbers not being visible. I'd be more than happy to step in and assist however possible with this!
For clarification, was this gift card purchased at a Best Buy location or at another retailer? Let me know, so I can best assist with this.
03-18-2021 04:13 PM
I appreciate those insights! I'd be glad to see what can be possible based on these circumstances. When you get the chance, can you please send me a private message that includes your full name, phone number, email address, and the Customer Service PIN from when you purchased this gift card? The Customer Service PIN would be located near the bottom of your receipt. You can send a secure private message by using the blue button down below. I look forward to working with you!
03-18-2021 04:28 PM
Thank you for that heads up! I've just located that private message you sent, and I'll be following up with you there in just a moment to further assist!