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New Member
Posts: 3
Registered: ‎03-17-2021

bought a best buy gift card and need help...

today i bought a gift card and when i got home i tried scratching it off too start redeeming in the store, there are a few numbers that i cant read what it is so i cant buy anything no more

Posts: 632
Topics: 27
Kudos: 114
Solutions: 29
Registered: ‎02-08-2019

Re: bought a best buy gift card and need help...

Hi there, honeybadger770,

First and foremost, I'd like to give you a warm welcome to our community! I love saving up my gift cards to use all at once, and I can understand how you may be feeling with those numbers not being visible. I'd be more than happy to step in and assist however possible with this!

For clarification, was this gift card purchased at a Best Buy location or at another retailer? Let me know, so I can best assist with this.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-17-2021

Re: bought a best buy gift card and need help...

best buy store

Posts: 632
Topics: 27
Kudos: 114
Solutions: 29
Registered: ‎02-08-2019

Re: bought a best buy gift card and need help...

I appreciate those insights! I'd be glad to see what can be possible based on these circumstances. When you get the chance, can you please send me a private message that includes your full name, phone number, email address, and the Customer Service PIN from when you purchased this gift card? The Customer Service PIN would be located near the bottom of your receipt. You can send a secure private message by using the blue button down below. I look forward to working with you!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-17-2021

Re: bought a best buy gift card and need help...

sent! :3

Posts: 632
Topics: 27
Kudos: 114
Solutions: 29
Registered: ‎02-08-2019

Re: bought a best buy gift card and need help...

Thank you for that heads up! I've just located that private message you sent, and I'll be following up with you there in just a moment to further assist!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!