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Posts: 1
Registered: ‎07-26-2018

best buy rewards program issue

I recently chatted with a best buy representative online and inquired about a price adjustment on purchases made a little over a month ago-I realize the policy and was surprised when he said we could go ahead and do it.  We chatted for 25 minutes getting it resolved only to say he couldn't do it.  Again-frustrated over the lack of knowledge and how little care he gave regarding the issue.  Though just an elite member, I've spent a great deal of money there and expected better.  I would like to inquire how to cancel my memberships and shop elsewhere.  Thanks.

Posts: 3,672
Topics: 34
Kudos: 307
Solutions: 233
Registered: ‎11-29-2016

Re: best buy rewards program issue

Good afternoon, jvaszuez121,


Welcome to our forums.  Thank you for your patience while we work to reply to all our customers on our Support Forums as quickly as we can.


Using the information you provided upon joining our forums, I see you were able to connect with our My Best Buy® support team since posting your message.  I’m thankful everything appears to be resolved, and they were able to address your concerns.


If you have any other questions, please don’t hesitate to visit our Support Forums again.


Thank you,

SeanM|Social Media Specialist | Best Buy® Corporate
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