Add Product

Search Results:

New Member
Posts: 1
Registered: ‎06-10-2019

anafi parrot

Good afternoon, I bought a Drone anafi parrot with you, and only the battery is presenting problem, could you just change the battery?
Posts: 8,875
Topics: 1,140
Kudos: 568
Blog Posts: 0
Solutions: 278
Registered: ‎11-10-2008

Re: anafi parrot

If the purchase is within the return period you may be able get another one. Otherwise the manufacurer is responsible for replacement outside the return period.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 862
Topics: 31
Kudos: 94
Solutions: 82
Registered: ‎10-19-2017

Re: anafi parrot

Hey, marcosbpinheiro,


@hockeycanuckjc makes some great possible points for discussion, but I have some other questions before proceeding down the manufacturer route. 


Such as, when was your purchase and did you by chance opt-in on Geek Squad Protection? 


Feel free to send me over a private message, and I can take a look at your account if you aren't sure the exact answer to either of those questions. You can send a private message by selecting that blue button to the far right of my signature below 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!