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Posts: 1
Registered: ‎06-10-2019

anafi parrot

Good afternoon, I bought a Drone anafi parrot with you, and only the battery is presenting problem, could you just change the battery?
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Registered: ‎11-10-2008

Re: anafi parrot

If the purchase is within the return period you may be able get another one. Otherwise the manufacurer is responsible for replacement outside the return period.

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Registered: ‎10-19-2017

Re: anafi parrot

Hey, marcosbpinheiro,

 

@hockeycanuckjc makes some great possible points for discussion, but I have some other questions before proceeding down the manufacturer route. 

 

Such as, when was your purchase and did you by chance opt-in on Geek Squad Protection? 

 

Feel free to send me over a private message, and I can take a look at your account if you aren't sure the exact answer to either of those questions. You can send a private message by selecting that blue button to the far right of my signature below 
 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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