02-02-2022 10:49 AM
02-02-2022 11:08 AM
Welcome to the Best Buy Forums!
I appreciate you taking the time to join and reach out to us regarding an incident that took place during a delivery. Although this isn't the type of experience we want our customers to have, we prepare for things like this since we understand were all humans and mistakes can happen. I would love to assist and look into this. Can you please send us a private message with your full name, phone number email address and order number? A private message can be sent by clicking on "private message" next to my signature.