10-16-2019 12:32 PM
10-16-2019 01:13 PM - edited 10-16-2019 01:18 PM
Good Afternoon, MichaelJ.Allen,
Practicing safe walking is key! I understand, at this time, you were doing what was intended and expected, and what had transpired with the Geek Squad employee was very unexpected. Thank you so much for bringing this experience to our attention.
We’d also like to thank you for your description of the agent in question and for the license plate number. Moving forward, we’ll be sharing your experience with the proper team for further review and investigation. Can you please verify which city this took place in? I just want to make sure we have all the details needed to review this further. Thank you again for sharing with us!
10-16-2019 02:58 PM
Thank you for verifying that this took place in Manhattan. Again, we sincerely appreciate the time you’ve taken to bring this matter to our attention. We’ve forwarded this on for further internal review.