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Posts: 2
Registered: ‎10-16-2019

Your Geek Squad Employee Almost Ran Me Over & Got Out of His Van To Threaten Me

Today around 1pm I was heading back to my office form lunch and one your employees in a Geek Squad van almost ran me over.  This was at 39th Street & 8th Avenue.   The light had turn red so I proceeded to cross the intersection before the oncoming traffic could start across.  That's when your employee, mid 20's, around 6'2, Hispanic male with his hair pulled back in braids, decided he was going to make a left turn and run the light that had just turn red.  When he laid on his horn, after deciding to almost run me over, he rolled down his window and started yelling obscenities at me.  When I asked him if he would like to go ahead and run me over, he jumped out of his van, with the van running, and started yelling and screaming more obscenities while in full uniform in front of the crowd.   
 
The license plate was #79753.  I have purchased many items at Best Buy but unfortunately will not be shopping there any more unless this incident is handled.  
Posts: 7,326
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Registered: ‎11-30-2015

Re: Your Geek Squad Employee Almost Ran Me Over & Got Out of His Van To Threaten Me

[ Edited ]

Good Afternoon, MichaelJ.Allen,

 

Practicing safe walking is key! I understand, at this time, you were doing what was intended and expected, and what had transpired with the Geek Squad employee was very unexpected. Thank you so much for bringing this experience to our attention.

 

We’d also like to thank you for your description of the agent in question and for the license plate number. Moving forward, we’ll be sharing your experience with the proper team for further review and investigation. Can you please verify which city this took place in? I just want to make sure we have all the details needed to review this further. Thank you again for sharing with us!

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎10-16-2019

Re: Your Geek Squad Employee Almost Ran Me Over & Got Out of His Van To Threaten Me

Yes, it was Manhattan, 39th Street & 8th Avenue.

Posts: 7,326
Topics: 161
Kudos: 225
Solutions: 326
Registered: ‎11-30-2015

Re: Your Geek Squad Employee Almost Ran Me Over & Got Out of His Van To Threaten Me

Hi, MichaelJ.Allen,

 

Thank you for verifying that this took place in Manhattan. Again, we sincerely appreciate the time you’ve taken to bring this matter to our attention. We’ve forwarded this on for further internal review.

 

Respectfully,

 

Mariah|Social Media Specialist | Best Buy® Corporate
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