11-11-2022 12:08 AM
11-11-2022 09:27 AM
Welcome the the Best Buy Forums!
Our bank withdrew two mortgage payments one month last year, it was a frustrating process to get that money returned to our account. Our return & Exchange Promise does stipulate that purchases of more than $800 made with cash with be refunded by check, but you should have received it by now if everything was successfully processed. I absolutely understand your frustration here, and I would love to look into this further for you. Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to send a Private Message by clicking the button to the right of my signature below!
11-18-2022 08:12 PM
11-19-2022 11:44 AM
I would be happy to look into this for you, Carriew. I just need a bit of information to be able to look up your My Best Buy account. Can you send a Private Message with the information below so that I can get started on this for you?