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Posts: 2
Registered: ‎10-19-2015

Why does Best Buy get in its own way.

Make a major purchase in store with cc & reward points, do to an rerror, it was refunded and

had to be repurchsed, however I have towait 3 to 6 days for my reward certificates

to make ourchase, seriously, I'll go elsewhere. This is ridicoulos. Not acceptable, especially when it is your error

and the sales person isnt aware that it take 3 to 6 days to reapply the certificated. 

Continually have issues with all purchases with Best Buy. Get a clue.

Posts: 5,351
Topics: 168
Kudos: 442
Solutions: 247
Registered: ‎08-21-2017

Re: Why does Best Buy get in its own way.

Hi there, fstbck68,


Thank you for visiting us here again on our forums and letting us know about your purchase experience. I can certainly understand how frustrating it is to have your order cancelled and have to wait for your My Best Buy rewards certificates to be available again. It looks like you have reached out to us via our Facebook page. We will be glad to continue working with your there to see how we can best assist you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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