02-13-2019 12:22 AM
02-13-2019 09:21 AM
Good morning, MatthewPearson,
Thank you for taking the time to register with the Best Buy forums! As our dear friend, @jdogg836, mentioned, we do work out of the Corporate Headquarters in Richfield, MN. I'd be more than willing to see how I can be of further assistance to you, but I'll need some additional information to get started.
Please send me your full name, phone number, email address, and any purchaser receipt order number or customer service PIN. Anything you can share that would allow me to better understand why you're reaching out to us would be greatly appreciated also!
Click the blue private message button in my signature line below to begin working with me!
02-13-2019 09:57 AM
Hello again, MatthewPearson,
I'm happy to hear you were able to reply to my private message. Please see that I've responded back to you by locating the orange envelope in the top right corner of the screen.
Looking forward to hearing from you soon!