02-22-2019 11:44 AM
I’d be happy to shed some light on to why one of your posts was removed, as it was considered as spamming. While we do appreciate and encourage your participation on our site, we do ask that you abide by all Forum Guidelines, Community Guidelines, and Terms & Conditions. Additionally, I’ve gone ahead and responded to your other post. I look forward to discussing your experience on that thread.
02-22-2019 12:46 AM
Thank you Mariah for your quick reply and explanation.
I admit I'm surprised that my positive feedback regarding customer service I received was considered Spamming. That certainly was not my intent.
Could you please share specifically what about my comments were considered a violation of the standards for forum and discussions here? If I feel compelled to post again in the future, I'd want to avoid that happening again.
Thanks for your help with my confusion.
02-25-2019 10:10 AM
Thank you for reaching out for some further clarification. While we appreciate your enthusiasm with sharing your positive experiences, we do try to keep things organized and posting about your experience more than once can be considered spamming. You’re welcome to review the terms of our community in the following links: Forum Guidelines, Community Guidelines, Terms & Conditions. Additionally, I can see that you’ve not responded to our request for some more information regarding your experience on your other thread. You’re welcome to respond to that thread moving forward.