Other Customer Service Support

[homelander]

I have an iPhone 7+ that I’d like to trade in at my local Best Buy. What do I need to bring to trade it in other than the phone itself?

[Alyssa-BBY Social Media Specialist]

Hi there, homelander,

Welcome to the Best Buy Forums and thank you for writing in to us!

Trading in an old device is a great way to help upgrade to a new one! For our Trade-In Program, we ask that you bring your eligible electronics, any included accessories, and a valid U.S. state driver's license or state-issued photo identification card to a participating Best Buy store. Additional information can be found on the previous hyperlink to our forums article about our Trade-In Program. Please don't hesitate to let me know if you had any other questions that I may be able to assist with!

Best Regards,