Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎04-10-2019

WORST BEST BUY EVER

[ Edited ]

Bought a Gopro Hero 7 White back in January.  Couldn't get it to work  Tried everything i could find.  Just took it in to the Best Buy in Wichita Falls Texas.  Big mistake.  These people could NOT care less about anything you bought.  I got no help at all.  Geek squad wont help unless i pay them.  ALL I WANT IS THE THING TO WORK ONE TIME!  This is too much to ask from Best Buy...or as they are now called WORST BUY.

Absolutely useless. They refused to help me even try to get it to work.  I hate best buy with every fiber of my being now...

 

PLEASE SEND THIS TO CORPORATE. THEY NEED TO KNOW THIS HAPPENS IN THEIR COMPANY!

 

call me please...

 

Matt {removed per forum guidelines}

Highlighted
Posts: 953
Topics: 39
Kudos: 173
Solutions: 35
Registered: ‎11-23-2018

Re: WORST BEST BUY EVER

Hello, Matt, and welcome to our online community!

 

Thanks for reaching out to us here on the Forums. I'm sure you were excited to use your new GoPro HERO7, and I hate to hear that you've had difficulties getting it to work. I apologize for the frustration and disappointment that followed when you weren't able to receive the assistance you were looking for in getting this fixed.

 

Our team works directly out of our corporate office, and we should be equipped with the tools and resources to assist you in this case. I'm happy to do what I can here, if you'd like to send me a Private Message containing your email and phone number. You can find the blue option to message me to the right of my name, below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!