Other Customer Service Support

[Attezzy505]

I ordered a item on bestbuy for pickup on December 29th, cancelled the order and been waiting every since for my refund. Best Buy blames it on Apple Pay but Apple Pay says they haven’t received any funds from Best Buy. I FEEL ROBBEDDD, where is my money. I don’t work hard to give Best Buy no free $130 dollars !!!! Where is my refund, I’m tempted to never use Best Buy again because this is RIDICULOUSSS. WHERE IS MY MONEY

[Rich-BBY Social Media Specialist]

Hello, Attezzy505, and welcome to our online community!

Thank you for posting on our forums regarding your experience.  Not getting a refund would be frustrating. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,