02-10-2019 12:53 AM
I received and set up my TV today...Toshiba - 49” Class – LED - 1080p – Smart - HDTV – Fire TV Edition. There is a vertical line on the left side of the screen top to bottom. How to get rid of it? Thanks, Deanna
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02-10-2019 01:54 PM
Thanks for joining us at the best Buy Community forums. I’m sorry to hear about the issue with your television.
If you haven’t already processed a return or exchange on this television, I’d like to check this out and see what the best next steps are. Please send me a private message, by using the link in my signature, with your name, Emil address, and phone number.
Please also let me know if this purchase was made in a store, or online. If you have the customer service PIN or order number from the purchase, that would help as well.