09-02-2020 07:27 PM
As notated on the main page, replies are taking approximately 5-6 days. The moderators appreciate your patience as they help the customers ahead of you.
09-04-2020 05:54 PM
Good afternoon, honeyworks,
Welcome to our community forums. I appreciate your patience while we work to respond to your message. I'd be glad to help you explore what options are available to assist you with this gift card. Typically, we can help replace a lost or damaged gift card as long as you are the original purchase and have access to the purchase receipt. Did you purchase this gift card at one of our store locations or on BestBuy.com? If so, I'd like to take a closer look at this for you.
I will need a bit more information to do so. Can you please send me a private message that includes your:
Gift card number (do not include PIN)
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.