09-21-2019 08:57 PM
09-25-2019 03:06 PM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your situation. I understand where you’re coming from, as I would not be too excited about any surprise charges on my account. I’m happy to look into this for you and get it squared away.
First, I am going to need some more details from you. Will you please send me a private message with full name, phone number, and e-mail address? To send it, click on the blue button next to my signature. I look forward to hearing from you.
09-27-2019 03:28 PM
10-01-2019 11:14 AM
Welcome back to our forums, TARiozzi616,
In order for us to look into any charges you’re seeing on your end further, we’ll need you to verify your first and last name, your phone number, and your email address, to start. As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums to protect your privacy, which would explain Deysha’s request that you send us this information in a private message.
If you’re still in need of assistance regarding this charge, feel free to send use the blue “Private Message” button in my signature to send me the information requested.