04-21-2022 10:39 AM
04-21-2022 11:59 AM
Hey there, applesandorange,
Thank you for connecting with us here on our forum! Having issues with your camera is never ideal, and I too would be looking to get it fixed as soon as possible. Seeing a shipping charge for a service order like this can raise some concerns, so I do understand bringing this to attention.
For best assistance with your inquiry and recent service order, I recommend reaching out to our Geek Squad support. Our Agents are available at (800) 433-5778, or via online chat here.
I am confident that they can take a closer look into your service order and further assist.
04-21-2022 04:04 PM
This is not a solution, how long are you going to have customers running in circles before they are able to talk to a representative that can assist them? Those resources do not help me get anything done.