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Posts: 3
Registered: ‎04-19-2019

Unexplained charge from Geeksquad Renew Richfield MN

have a charge for 52.99 that has just shown up on my bank account. I bought a laptop from there back in October 2017 and do not remember seeing this charge this time last year and to the best of my knowledge it is not in any of my bank statements from last year. I am just wondering what this could be? I have not gotten any emails of renewals for any software either.
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Registered: ‎07-23-2018

Re: Unexplained charge from Geeksquad Renew Richfield MN

[ Edited ]

Hi, jenalzee31, 

 

Thanks for connecting with us on our forums! We totally understand why it's important to have clarity around any and all charges. Generally speaking, a charge of this manner would be a a software or protection plan renewal. 

 

We would love to take a closer look at this. Would you be able to send us a Private Message with more information? Please be sure to include the full name, email address, and phone number linked to your My Best Buy Account.

Austin|Social Media Specialist | Best Buy® Corporate
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