10-22-2019 09:38 PM
I noticed three unauthorized charges in my checking account from your company. All charges are named RENEWA00015RICHFIELD MNUS. Two charges were for $209.41 and the other was for $104.70.
I am awaiting your response and clarification of these charges.
10-24-2019 04:00 PM
Thanks for reaching out!
I'm sure it's quite the surprise to see a charge of this nature on your account, especially if it's not expected. In looking at the name of the charge, it looks like this is the renewal of a subscription plan. This can be for something like Geek Squad Total Tech Support, a Geek Squad Protection Plan, Anti-Virus, among other things. Do you recall making a purchase that may have required these?