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Posts: 1
Registered: ‎07-12-2019

Unauthorized withdrawl



I have a charge on our credit fcard for a renewal of GEEKSQUAD RENE00015784 for $52.99. Please check and let me know who authorized you


Thanks Claudia 

Posts: 5,569
Topics: 182
Kudos: 504
Solutions: 261
Registered: ‎08-21-2017

Re: Unauthorized withdrawl

Hi there, Claudia,


Thank you for joining our community forums and writing to us about this charge. Often times this charge means that you have a subscription service that automatically renews annually. While my team is unable to cancel these plans I would be happy to take a deeper look at this for you. Can you please send me a private message with your:


Full name

Email address

Phone number


To send a private message please click the button at the bottom of my post across from my name. I look forward to your response so I can continue to research this.

AndrewB|Social Media Specialist | Best Buy® Corporate
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