Add Product

Search Results:

New Member
Posts: 1
Registered: ‎04-25-2020

Unauthorized transactions

Hi team,

I need your help. Someone from US used my mother’s CC. We are from the Philippines and there are 1,000+ USD transactions.
Posts: 22,317
Topics: 14,523
Kudos: 349
Blog Posts: 23
Solutions: 415
Registered: ‎10-10-2012

Re: Unauthorized transactions

Hello there, cgnbayog,


I’m sorry to hear that someone was able to use your mother’s credit card to make a purchase with Best Buy. 


If you haven’t yet done so, please review our floated post: “Help with Unauthorized Orders on” found here.  That should cover the steps your mother may need to do to help address this fraudulent order.


I hope this helps,

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!