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Posts: 1
Registered: ‎04-25-2020

Unauthorized transactions

Hi team,

I need your help. Someone from US used my mother’s CC. We are from the Philippines and there are 1,000+ USD transactions.
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Registered: ‎10-10-2012

Re: Unauthorized transactions

Hello there, cgnbayog,

 

I’m sorry to hear that someone was able to use your mother’s credit card to make a purchase with Best Buy. 

 

If you haven’t yet done so, please review our floated post: “Help with Unauthorized Orders on BestBuy.com” found here.  That should cover the steps your mother may need to do to help address this fraudulent order.

 

I hope this helps,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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