08-08-2019 10:45 PM
08-08-2019 11:13 PM
Does the description for the charge on your statement look anything like the examples on the page listed below? It's likely a charge for a subscription service (such as antivirus software), a Geek Squad Protection plan, or a Geek Squad Tech Support plan. If you'd like to cancel any of your subscriptions, or just check on their renewal dates, an Agent at (800) 433-5778 would likely be best equipped to help.
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
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08-10-2019 04:43 PM
Good afternoon, mariasoloperto,
Thank you for stopping by our community forums. I know I keep a close eye on my bank account and a charge I didn't request would stick out like a sore thumb. Have you able to determine what this charge is from using the information Sam15 provided? If not please let us know and we'll be happy to see what we can do to best assist you.