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Posts: 1
Registered: ‎10-15-2019

Unauthorized charge from Best Buy

I was charged $53.49 from BEST BUY RENEWAL RICHFIELD MN.  I did not authorize this - can you explain what it is?  Can I get a refund?  Thank you!  :-) Steph

Posts: 5,808
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Registered: ‎08-21-2017

Re: Unauthorized charge from Best Buy

Good afternoon, Steph,

 

Thank you for taking the time to visit our community forum. I know I keep a very close eye on my bank account so I would be surprised to see a charge I wasn't familiar with. Often times these charges are related to a renewal for software. I'd be happy to take a closer look at your account to help see exactly what this charge is for. I will need a bit more information so I can further assist you. Can you please send me a private message with your:

 

Full name

Email address

Phone number

 

You can send me a private message by clicking the blue button neat the bottom of my post. I look forward to your response!

AndrewB|Social Media Specialist | Best Buy® Corporate
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