Other Customer Service Support

[daveyclark]

My credit card was charged $32.84 in August. 

Decription of the charge is: GEEKSQUAD RENE00015784 RICHFIELD MN 

I never made a purchase or subscribed to any Geek Squad service that could automatically renew. 

This is the second issue with Best Buy and credit cards. Last time, my card was hacked after making a purchase at Best Buy, Pasadena, CA, and I had to cancel the card. 

[Michael-BBY Social Media Specialist]

Hello there, daveyclark.

Thank you for taking the time to join our Community here on the Best Buy Forums. Although, I do sincerely wish it were under better circumstances. While I cannot say for certain what this charge is linked to, we do have Agents standing by that can help.

Please feel free to give our Geek Squad a call at (800) 433-5778 to be connect with a dedicated team that can take a closer look at this charge. Please let me know if you have any further questions as well. I'm happy to help where I can.

Sincerely,