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Registered: ‎03-31-2020

Two Cricket sim card kit and it says invalid (cant activate)...keep showing up in bestbuy system

So I purchased a sim card kit for cricket wireless  I am trying to activate it shows as invalid or dosent exist, called best buy ..they replaced it and the other card still shows the same thing. Talked to cricket support and they think that if the kit is put trough as a in store purchase it should work..I have to be honest at this point I am actually embarrassed of even going back to best buy for another attempt at fixing this. Any help from support here would be greatly appreciated.

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Registered: ‎10-19-2017

Re: Two Cricket sim card kit and it says invalid (cant activate)...keep showing up in bestbuy system

Hello, @muelo1000

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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