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New Member
Posts: 2
Registered: ‎10-16-2020

Trying to get some help with a price match

I will have to say that I’m extremely disappointed in the level of service i have received from Best Buy in efforts to try and get a price match for a tv. I have spoken to several different people on live chat and Best Buy 800 number and have been disconnected along with transferred or hung up on without receiving any type of help or resolution. This is very frustrating when i just spent 2000 dollars with Best Buy to get treated like this. I have asked to speak to management and get sales people. If someone from management could contact me that would be greatly appreciated as I’m getting tired of calling and being put on hold to only get hung up and giving the run around.
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Recognized Member
Posts: 153
Registered: ‎07-16-2014

Re: Trying to get some help with a price match

@Rodd281 

 

What are you trying to price match it to? I never had any issues with the price matching process as long as the item qualified under their term.

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Registered: ‎11-30-2015

Re: Trying to get some help with a price match

Hi, Rodd281,

Thanks for joining our online community.

I'm sorry that you've had a difficult time connecting with us in regard to your Price Match request. While I wouldn't have a way to get a manager from the phone team to respond to you through the Best Buy Forum, I would be happy to review your request. To get in touch, please send a Private Message with your full name, email address, phone number, and a link to the price you were hoping to match. You can find a link to send a Private Message in my signature.

Best,

Fey|Social Media Specialist | Best Buy® Corporate
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