05-24-2019 06:36 PM
05-24-2019 06:48 PM
05-25-2019 12:26 PM
Hi there, MichelleMurray,
Thank you for taking the time to visit us here on our community forums and letting us know about your experience with this purchase. We do our best to make the purchasing experience as easy as possible and I can certainly understand that it's not always easy or convenient to visit your local store location. While my team is unable to add a Geek Squad Protection plan after a purchase I would be happy to help you look in to what options we may have to assist you. I'd like to take a deeper look at your previous conversations with our phone agents as well as your order. Can you please send me a private message with a few more details? I will need to confirm your:
To send a private message please click the button at the bottom of my post across from my name. I look forward to your response so I can continue to research this.